We are open 10am to 10 pm every day of the week. 24/7 Emergency and after-hours support also available 054 471 77 44

Appointments are recommended to avoid waiting, but walk-ins are accepted subject to availability.

You can book via phone, WhatsApp, or through our online booking system.

Bring your pet’s vaccination records, medical history, and Emirates ID (if applicable for
registration).

Yes, as long as they have your consent and your pet’s medical information.

Yes, subject to examination and UAE export requirements.

Yes, microchipping and registration services are available.

Yes, we offer basic, full, and medical grooming services for cats and dogs.

For medical grooming, a veterinary assessment is required. For standard grooming, we include a junior vet check as part of the service to ensure your pet’s safety and prevent the spread of infections. This way, every pet leaves happy and healthy, no extra cost, just peace of mind.

Yes, we regularly offer grooming packages and promotions, including loyalty rewards.

We accept cash, card, and digital payments.

We accept cash, card, and digital payments.

Yes, detailed invoices are provided after each visit.

It’s a benefits card that includes free health checks and discounts on selected services.

Yes, up-to-date vaccinations are required for the safety of all pets.

It is free to reschedule on the same day.

Yes, owners are welcome during consultations unless advised otherwise for safety reasons.

Yes, we provide 24/7 Emergency and after-hours support, 054 471 77 44

Contact us immediately for advice or follow-up care.

Yes, free parking is available

Yes, our team speaks English, Arabic, French, Tagalog, Luganda, Lithuanian, German.

Yes, WhatsApp is one of our main communication channels.